Privacy policy

Core Elegance operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a premium and professional shopping experience (the "Services"). Core Elegance is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment details, transaction confirmations, and billing information (securely processed through Shopify and payment providers).
Account information including your username, password, preferences and settings.
Transaction information including the items you view, add to cart, purchase, return, or exchange and your past transactions.
Communications with us including any information you provide when contacting customer support.
Device information including your IP address, browser, device type, and network connection.
Usage information including how you interact with and navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, make a purchase, or communicate with us;
Automatically through the Services including through cookies and similar technologies;
From our service providers including Shopify, payment processors, analytics providers, and fulfillment partners;
From partners or other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to process orders, fulfill purchases, arrange shipping, manage your account, and improve your shopping experience.

Marketing and Advertising. We may use your personal information to send marketing communications and display relevant advertisements based on your activity.

Security and Fraud Prevention. We use your personal information to protect against fraudulent transactions, secure our systems, and maintain safe operations.

Communicating with You. We use your personal information to provide customer support, respond to inquiries, and send order updates.

Legal Reasons. We may use your personal information to comply with applicable laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

With Shopify, vendors and service providers who perform services on our behalf (such as payment processing, shipping, analytics, and IT services).
With marketing and advertising partners to promote our products and services.
When required by law or legal process.
In connection with a business transaction such as a merger or acquisition.
With your consent or at your direction.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and other third parties, including those located outside your country.

To learn more about how Shopify uses your personal information, please visit https://privacy.shopify.com.

Third Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing any information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If such information is identified, it will be deleted upon request.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information, but no system is completely secure.

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

The right to access the personal information we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your personal information.
The right to request a copy of your data (data portability).
The right to opt out of targeted advertising or marketing communications.

You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside of your country. Where required, appropriate safeguards will be used to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact us at:

empireelectrical.ser@gmail.com
3195 Orchard Lake Rd, Michigan, United States